(3a) Series Fingerprint Sensor - Issues & Discussion

AshleyLobo

I recently purchased a Nothing Phone 3a Pro, and I’ve noticed that the fingerprint sensor doesn’t function when the device is resting on soft surfaces, such as a bed. However, it works perfectly fine when I pick it up. Is this a common issue, or is there a potential defect with my phone?

Vaibhav-j

AshleyLobo keep your finger or thumb at 10′O’ Clock position it will work same issue i faced too

bjgo78

Hi!

I have a 3a, and have a similar issue. Sometimes it wouldn’t even recognise my touch, I uave to tap repeatedly on the screen, then when the screen is on, there is no issue. This happend on hard surfaces, like tables, or even when I held the phone with my other hand.

The issue started after an update (Asteroids-V3.1-250320-2319)

I don’t think it has something to do with the update, but I’m only experiencing this after updating

AshleyLobo

bjgo78 Dude ig it’s a problem.i would suggest you to visit the service center I’m also gonna do the same thing after some time

bjgo78

AshleyLobo I don’t think they can anything to fix it, it’s a software issue

Nothing is pushing updates to the camera, but I think they should prioritise UX more. Like I mentioned in my other post.

Fix the double tap issue on the lock screen, and have a disable function for the essentials space button, because I can’t put it in my car’s phone holder without triggering the damn feature.

AshleyLobo

bjgo78 software issue?idts there are sensors in this phone to detect depth of surfaces or texture. When i lay it down on a pillow or something soft like bed it won’t work.The min i take it in my hands it works same with the hard surfaces. I don’t really think this is a software issue. Sometimes it’s really irritating

sougaaat

I’m having a similar issue on my Nothing Phone 3a. The issue is odd, though. When the device is placed on a surface like a bed or a table, it does not recognize my index finger, but if I put my thumb upon the sensor, it instantly detects and unlocks the device. I’ve tried to reregister the fingerprint multiple times but it does not help. Also, as you mentioned already, if I pick up, it works flawlessly.

Soumyajit_26

@AshleyLobo @bjgo78 @sougaaat do any of your guys face touch issues while kept on a soft surface? or its just with the fingerprint?

sougaaat

I don’t think I face any tough issue.

sougaaat

Vaibhav-j Dude it works! Holy shit!

Vaibhav-j

sougaaat I know I think it’s some hardware issue by their side like screen blocking the sensor or something like that

Soumyajit_26

Maybe try to add 2 fingerprints of the same finger so that it can read better in different directons

terry_Rebel

I too am having problems with the finger print reader. Uninstalled 3 times and put back. Still hit and miss,? 3a pro

SubhashisBiswas

Nothing phone 3 a’s fingerprint sensor has a lot of bugs. If you look closely in the ss, I can’t register my fingerprint. This has been happening for past 2 days.
Fingerprint doesn’t work properly at most time even if registered.
Unable to delete existing fingerprints. This issue is resolved after restarting the device.
Fingerprint sensor doesn’t work on flat surfaces.

Harshal_XxnyQgm4PZ

SubhashisBiswas bro i am facing same issues did you got any solution regarding this

SubhashisBiswas

Harshal_XxnyQgm4PZ no

HarshalSukale

SubhashisBiswas did you contact with the service centre for this issue?