it’s a pos device ridiculed with hardware and software problems. Cannot even do the basic stuff. Garbage in almost all aspects. They paid bunch of reviewers to praise the device at the time of launch and that’s how they sold this phone.
Flipkart is another fraud, so it’s a super combo between two frauds.
And btw, you buy from wherever, Amazon or local shop doesn’t matter as long as you have a valid invoice they are legally bound to service as per company tnc. Anyone who says otherwise is a bloody nothing paid 2 cents clown.