Unable to transfer WhatsApp from iPhone to Phone (3a) - help

bobbynayyar · 2025-03-26T09:00:42+00:00

I recently bought the Nothing 3a and have been trying to transfer my data from an iPhone. I’ve been using the cabled method as prompted when I launch the new...

Daniel

bobbynayyar Hi there! I’d recommend reaching out to WhatsApp’s support team—they’ll likely be able to pinpoint the exact problem. In the meantime, I’ll go ahead and approve your post so other community members might be able to shed some light on it.

bobbynayyar

Daniel Hi Daniel - thank you for the suggestion - I’ve contacted Whatsapp through the WhatApp app - I’m awaiting a call from them, I’ve run through their steps on what they think I should do - unfortunately their steps have not resolved the issue either.

GuillermoAlba_KMZ23HGcx1

Hi, the same for me, i just bought Nothing phone 3a and averything is working except Whatsapp, and as a spanish, no one has another kind of messenger app. Whatsapp support team said uninstall and install again, but nothing. As i see in there are more people affected. Please we need help.

bobbynayyar

GuillermoAlba_KMZ23HGcx1

Hello - thank you for your message - I’ve been contacting Whatsapp support through the Whatsapp app. After a lot of communication, they have said this:

We know about this issue and are working to resolve it as soon as possible. We’ll share your report with the team working to fix it.

I’ll post here if they come back to me with a solution.

AkshayBhatia

bobbynayyar I am also facing the same issue and feel stuck with this phone, any update from whatsapp team?

bobbynayyar

AkshayBhatia Hello - I chased WhatsApp support this morning - still no response from them unfortunately. If there is anyone from Nothing monitoring this please can you contact WhatsApp too.

If I can’t get this sorted I’m going to return my 3a.

AkshayBhatia

bobbynayyar I am raising the issue with Nothing Support team, let’s see if they can help

Update - I went to the Nothing Service Centre in Lajpat Nagar, Delhi. I followed the same process to transfer whatsapp and it worked, so please try again probably in a different network/wifi.

bobbynayyar

AkshayBhatia Great - I’m glad it worked. Please can you let me know the following:

Did you factory reset your 3a and start the process again?
Did you do it with a cable - so connecting your iPhone to Nothing phone to do the full transfer of data including Whatsapp?

Thanks,

Bobby

AkshayBhatia

bobbynayyar yes, I did the whole process again. Also, I used the cable to transfer the data following the process provided in this youtube video:

bobbynayyar

AkshayBhatia Hi - many thanks for letting me know and sharing the video. I’m going to try again this weekend when I’ll be in a different location. I really hope it works this time.

Sidenote - I noticed that Whatsapp have done an app update on IOS so maybe that includes a fix for this problem.