USB Device & File Transfer Problems

hellosah · 2023-10-08T12:08:21+00:00

I recently purchased nothing phone 2 and tried to backup my data by connection to USB to my PC, It doesn’t show in This PC Section any storage connected. I h...

Сapybarni

So, I wanted to transfer some data from my phone (1) to my laptop, but the laptop just doesn’t see it. I tried other phones with the same cable and USB port, and they appeared in the computer explorer. My phone is charging when connected, but I can’t do anything else.

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Сapybarni

I am facing same issue.

Lo_cRobert

Hi everyone, I have a problem with my phone 2, when I connect my phone in my laptop, my laptop don’t recognize my phone while I have set up for file transfer. What can I do

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Mr Steel

I am user of nothing phone 2 a and i face similar issue , i did not get charging this device via USB

HarshThool

hellosah try wifi ftp server

VojinVidanovic

Gun_Put
And I remember when OTP was simple option.

ShaunFurtado

It usually means there’s an issue with how Windows is recognizing your phone as a media device or that the feature to show the phone in File Explorer has not yet been activated ( Its a windows related issue you need to configure, Phone is actually gets recognised in the device manager as a device, but it just doesn’t recognise its configuration).

Enable File Explorer Access :

Open Settings > Bluetooth & devices > Mobile Devices.
Choose “Manage devices” and allow your PC to access your phone.
- You have to add your device , and Setup “Link To Windows” on your phone(One time Setup) to Provide the device access.
You may see a toggle to “Show mobile device in File Explorer” for your phone; enable it.

Check USB Settings on Your Phone:
-Ensure your phone is set to “File Transfer” or “Transfer Files” when connected via USB.

Zloblinoshka

thibbay01 The same problem with my Nothing Phone 3a Pro. This is the problem of software, right? After I deleted the phone from the device’s manager, in the section “Portable Devices”, I am UNPLUG and PLUG again the phone. After that, I was able to see my phone folders on a computer in “devices and discs”. All folders was empty.

I dont install Google USB Driver. I have samsung drivers installed allready. But nothing happend.

After I unplug phone and plug it again, PC again didnt see my device… And only after repeat whole cycle again, PC show me folders, but again all empty.

thibbay01

Hi, i didn’t do it in device manager, i did in periferic and printer…

For me, it’s a driver problem. Like i said, i tried it on a clean install of Windows in a VM and it was working.

The driver that was already install on pc was from my Samsung.

I don’t know if it can be done by the device manager…

The way i did it :

"All I did was to go to my “periferic and printer” page, unplug and plug my NP2 to see what was the peripheric that came and went.

When I found it, I right clicked to go in his property, then in the material page, click property and then a new window appeared.

In this new windows you go in Pilots and then click uninstall the device (be sure it is your phone !)."

If you don’t see what i mean, i can take some screenshot to show you how i have done.

But i’ll be in +-19h.

Zloblinoshka

thibbay01

I reboot my PC on Windows 10, Reboot Phone. Reconnect it.

I see the storage of my phone, but when I go into it, everything is empty. Looks like defective.

I gave all the recommendations from “nothing support.” (change cables, developer settings debugging usb, reset and ect.) Only I did not want to reset it to factory settings. But My old phone still have good connect to the PC.

I look some videos, but there people shows that all good. They only change USB settings.

thibbay01

Zloblinoshka

I suppose you did this too :

“If you can see your phone but nothing into it, don’t forget to enable the transfer file on your phone (option into notification bar when plugged to pc).”

Because if the file transfer is not enable, the phone will only charge.

Zloblinoshka

thibbay01 yes. I enable file-transfer function on USB phone. I did all things wich normal for user-friendly part of phone settings. And another not-userfriendly parts I try to do too. Reinstall drivers, disconnect and delite devices and ect.

Also I install Google drivers, enable OTG. Nothing happend. I recconect phone, in one time it open me one folder, in another time it open me all folders but with loosing data. In DCIM I cant open photos, I get and error. That for example how phone works for me…

thibbay01

Zloblinoshka But did you do it in “periferic and printer” or in “device manager” ?

I just looked and there is differences between the two.

Zloblinoshka

thibbay01 I try to connect the phone to another win10 PC, and phone connect well as I think. But im not shure. Drivers was load same as on my Problem PC.

I download program which automatically load new drivers, also I update windows, but nothing happened again.

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